We have been using Hunters Lodge for a year or so now. Callie is a rehomed dog so we were nervous of kenneling her at first, but once we’d had a visit to see the facilities Richard suggested we book Callie in for a short stay to allow her to get to know the kennels and staff before we left her for any length of time.
Callie was a little unsettled at first but soon bonded with Richard and the staff – when I go to collect her now it’s clear that she’s in two minds as to whether she wants to come home!
In addition to so clearly making any stay a holiday for the dogs involved, Hunters Lodge are unrivalled in their dealings with us. As many people do, we have very busy lives and I frequently forget if I have booked Callie in for any given date, what time I said I’d drop her off or collect her and what times the kennels are open. Richard fields my emails quickly and without any trace of irritation at such a disorganised dog owner! Twice he has been able to fit Callie in at late notice without any fuss or extra admin charge.
On top of all of this, the prices are very reasonable and include food if you wish (we supply our own as Callie has a sensitive stomach and as with everything else this is accomplished with no fuss or added charge despite the extra work this involves for the kennels).
We cannot commend Hunters Lodge highly enough and we’re certain Callie feels the same!